Shipping policy

SHIPPING POLICY

Last updated: October 6, 2026

ChristmasLume is operated by VALRENMARK LLC, a Florida limited liability company.

We currently sell and ship ChristmasLume products to customers within the United States.

ORDER PROCESSING

Orders are processed after payment has been successfully authorized.

Processing times may vary depending on order volume, inventory availability, holidays, and fulfillment operations.

Once your order has shipped, you will receive shipping confirmation when tracking information is available.

SHIPPING COSTS

ChristmasLume currently offers free shipping on eligible U.S. orders unless a different shipping option or charge is clearly displayed at checkout.

DELIVERY ESTIMATES

Estimated delivery times may vary depending on:

Destination
Fulfillment location
Shipping carrier
Seasonal demand
Weather conditions
Other circumstances outside our reasonable control

Any delivery estimate displayed on our website, checkout, or order confirmation is an estimate and is not a guaranteed delivery date.

TRACKING

When tracking information is available, it will be provided by email or through your order information.

Please allow some time after receiving a tracking number for the carrier's tracking system to update.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, contact us immediately at:

oguzz.ergin60@gmail.com

Once an order has been shipped, we may not be able to change the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

LOST OR DELAYED PACKAGES

Shipping delays may occasionally occur due to carrier disruptions, holidays, weather, or other circumstances beyond our reasonable control.

If your tracking information has not updated for an unusual period of time or you believe your package has been lost, please contact us and we will help investigate the shipment.

DAMAGED PACKAGES

If your package arrives visibly damaged, photograph the packaging and product as soon as possible and contact us so that we can assist you.

CONTACT

ChristmasLume
Operated by VALRENMARK LLC
Email: oguzz.ergin60@gmail.com